Cancellation, Transfer and Refund Policy

CANCELLATION, TRANSFER AND REFUND POLICY

01
Any request for postponement or re-booking requires a minimum of one month notice. Postponement or re-booking can only be done once and within six month. If the participant will not register for a course within this period, then a new registration fee shall be paid. The cost of the materials may be deducted from the registration fee depending on the course edition the registration has acquired.
02
Postponement or re-booking due to emergency medical circumstance will be considered. Fifty (50%) percent of the course fee will be paid upon booking a new course date. Medical Report will be attached in a letter of excuse or rebooking form, for approval by the concerned TCNO personnel.
03
Postponement due to negligence or related work responsibilities will not be considered and therefore no refund will be granted.
04
Cancellation requires a minimum of one month notice. The cost of the material will be deducted from the full payment. No refund is to be made for the shipping charges.
05
Cancellation made in less than a month is not permitted and course fees will be forfeited/will not be refunded.
06
Registration after unsuccessful completion (or repeater) requires a new registration. The registrant will pay the full registration fee minus the cost of the material if the same edition is still being used.
07
In any circumstances that are beyond the control of the TCNO, cancellation or postponement of the educational activity shall be granted a full refund and no administration fee shall be charged.
08
Failure to attend the course is considered cancelled or "no show" and shall indicated "no refund".
CANCELLATION, TRANSFER AND REFUND POLICY

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